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Equifax Frequently Asked Questions

If you have specific questions or concerns about the Equifax breach, please contact Equifax directly at 866-447-7559 or visit their website at https://www.equifaxsecurity2017.com. This is an Equifax incident and unrelated to ID Experts.


Was I impacted by the Equifax breach?

Many Americans are potentially impacted by the Equifax data breach. It is entirely possible that you are one of the impacted individuals. For more specific information on the Equifax breach, the response by Equifax, and the services being offered by Equifax, we recommend that you contact Equifax directly at 866-447-7559 or visit their website at https://www.equifaxsecurity2017.com.


Should I enroll with Equifax even if I have coverage with MyIDCare?

Your choice to enroll in the offering provided by Equifax is a personal decision. Regardless of your decision, you will retain your ID Experts MyIDCare coverage through the length of your enrollment. Additionally, please know that if you are covered by ID Experts MyIDCare, you have identity theft coverage that includes all incidents of identity theft that occur during the coverage period, regardless of the source, with no deductible.


What happens if I am a victim of identity theft?

If your identity is compromised, and you have MyIDCare coverage, ID Experts will work with you to take steps to restore your identity. All individuals covered by ID Experts MyIDCare have full-service identity restoration and identity theft insurance coverage. This coverage includes all incidents of identity theft that occur during the coverage period, regardless of the source, with no deductible.


How are MyIDCare credit monitoring and identity protection services different from Equifax protection services?

There are some differences between the offerings that you can compare based on descriptions provided by Equifax. Your choice to enroll in the offering provided by Equifax is a personal decision. For more specific information on the Equifax breach, the response by Equifax, and the services being offered by Equifax, we recommend that you contact Equifax directly at 866-447-7559 or visit their website at https://www.equifaxsecurity2017.com.


One of the Credit Reports you provide is from Equifax, how do you know I wasn’t impacted by the Equifax breach?

While ID Experts receives credit information from Equifax, ID Experts does not provide personally identifiable information to Equifax that is stored on Equifax systems for the purpose of providing credit monitoring and identity protection services for those who have enrolled with MyIDCare.


Why should I trust you with my information?

The security of your information and identity is of the upmost importance. ID Experts is committed to maintaining privacy and security controls, and goes to great lengths to safeguard your information and identity.

If you are covered by ID Experts MyIDCare, you have identity theft coverage that includes all incidents of identity theft that occur during the coverage period, regardless of the source, with no deductible.